Terms and Conditions

General conditions

The Udaya Online Shopping site is www.udayaonline.com.au.  Udaya Online reserves the right to change these Terms and Conditions at any time without notice.  If you disagree in any manner with these Terms of Use, you are required to discontinue to use this service.


You must complete the customer registration process before placing an order. When you are accessing Udayaonline.com.au, you agree to provide accurate and current information about yourself (e.g. address). 

Placing an order

By completing the checkout and submitting an order through udayaonline.com.au, you are agreeing in pay, in full the prices of the items selected and the delivery fees as advised.  You also agree to our terms and conditions including our Privacy policy.

Minimum amount in each order

Minimum purchase amount for each pick up order is $30 and Minimum purchase amount for delivery order is $50 excluding deliver fee.

Delivery at the delivery address

We will require the person accepting the delivery of your order to show a proof that the person lives at the delivery address. 

If there is no relevant person at the Delivery address to receive the order, the items in the order will be returned to the Udaya Wentworthville store and you will need to make to arrangement to pick up them from the store.  


Pick up at the Udaya Wentworthville Store

Photo id is required verifying the address of the order.

Product substitution

If a product is unavailable after you ordering from our website, we’ll let you know by email or phone call. If you have chosen to allow substitutions, we’ll choose a similar item that is either a different size of the same product or a different brand. If we substitute any item you'll be charged the lower of the original or the substitute price


By accessing any of the Service, you agree to defend, indemnify and hold Udayaonline.com.au harmless from and against any and all loss, actions, claims, damages, costs and expenses, including legal fees and disbursements on a full indemnity basis, arising from or related to your use of this Site or any breach of this Agreement. This provision shall survive the termination of this Agreement and remain in full force and effect.

Limitation of Liability

By accessing any of the Services, you acknowledge, accept and agree that in no event shall Udaya be liable for any damages, including without limitation any and all direct or indirect, special, incidental, compensatory, exemplary or consequential damages, losses or expenses, including without limitation lost or misdirected orders, lost profits, lost registrations, lost goodwill, or lost or stolen programs or other data.

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